To Our Valued Clients,
Since we last reached out to you, the Coronavirus pandemic has changed the way we live and work more profoundly than any of us thought possible. As this rapidly evolving crisis continues to unfold; we have remained committed to taking the necessary precautions to ensure the health and safety of our employees and loved ones. Additionally, to maintain the highest level of customer service possible, we have taken proactive measures to implement an operational plan that allows our employees to work remotely, without a disruption of services.
Although we do not anticipate an interruption of banking services, such changes are beyond our control. Therefore, should we receive any notices from TD Bank regarding service to their customers, we will notify you immediately and trust that you will do the same to keep us informed of your situation.
During this period of unparalleled challenges, we remain sensitive to the negative impact that this has had on our clients and we will do our best to work with each of you. Moving forward, we will continue to conduct business as usual and payment for payroll will still be required one business day prior to the pay date. At this time, we are unable to make exceptions or extend credit for the foreseeable future. We sincerely apologize for any inconvenience.
There seems to be no shortage of information readily available, but it can sometimes be overwhelming to sift through it all. To assist you, we have provided a list of links below, where you can find fact-based information to help employers navigate through these unprecedented times.
On behalf of everyone at TBM, thank you for your ongoing trust in us. We wish good health and safety to you and your families, employees, and customers. As always, should you have any questions or concerns, please contact your client service representative.