This article comes from Entrepreneur.
You can find lots of mission-statement templates online, and as helpful as those may (or may not) be, they don’t really explain what you truly need to know, i.e. how do you write an amazing one of your own?
The best mission statements generally meet four criteria:
So how do you go about creating your company’s mission statement? Stick to these five rules of thumb:
Begin with your audience. In order, the most important stakeholders for your mission statement are:
In spreading the message about what you do, why you do it and who you do it for, your statement needs to speak to each of these groups. Customers want to know what distinguishes your solutions from all the others at their disposal. Employees want to know what you’re about and where they fit into that mission. And partners and investors need to be reassured that you’re really intent on delivering value.
Why did you start this particular business? What drove you to drop all other forms of gainful employment and choose this particular path. That is, what led you to start this specific company or nonprofit organization from scratch? The answer to that question should form the meat of your mission statement. Start by jotting down a few different phrases to describe that overpowering “why,” and be as specific as possible.
The vague corporate lingo that pervades business culture is wholly out of place when it comes to your mission statement. Instead, look for the right words, which are almost always highly specific, simpler and more colorful than the overused buzzwords we’re all sick of.
If needed, use a thesaurus to pinpoint the precise phrasing that makes your mission statement sing. Read it out loud a few times to friends or other business owners and ask them if it sounds meaningful to them. If they look at you with confused expressions, go back and try again.
A mission statement should inspire your stakeholders and team members. It should excite the people who are your ideal customers and prospects. If yours is less than motivational, try thinking of it from the perspective of the person listening. Your core audience, as noted above, consists of your customers, employees, and investors. What would make each of these groups sit up a little straighter and nod along in enthusiasm? What’s best about your company? What aspirational goals are your team members excited to strive for and achieve?
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