This article comes from Entrepreneur.
Working with challenging employees is one of the most difficult and frustrating aspects of any manager’s job. The toll can be stressful for the manager and the employee alike.
Odds are you’ve worked with someone who fits into the “challenging” category. Read on to see if you recognize any of the most common types of difficult team members.
They genuinely believe they are the smartest person in the room — always — and know more than everyone else. About everything.
You can count on them to shoot down everyone’s ideas and identify why a proposed solution won’t work.
They’ll go head-to-head with anyone for any reason, and they won’t stop until they win. As a result, they’re often also the office bullies.
They never have a good word to say about anything. They strive for everyone to feel their pain and show their depressing mindset.
These coworkers agree with nearly everything – yet follow through on almost nothing.
They’re friendly to your face. Then they stab you in the back to get ahead while you’re still reeling from the attack.
Highly dramatic and over-reactionary, they use their emotions as a tool to manipulate you.
Fight the urge to press the “close” button on the elevator door when you see them approaching. Instead, stay attuned to recognize the changes these team members elicit in yourself and others.
You’ll need to understand that a one-size-fits-all solution doesn’t exist. However, you can use the roadmap below to guide an intentional conversation about nearly any issue.
Choose a quiet, private place, take a deep breath and try to remain as supportive as possible.
It’s possible you might reach a point of no return when continually putting out fires is taking too much energy away from other duties. If you deal with the same person time and again but don’t see progress, you have good reason to make a different kind of change. This cycle speaks to good-faith plans and broken trust.
And once you can’t trust someone, it’s virtually impossible to repair the damage and work together. It’s rarely an easy call. But you might be giving the person the freedom she or he needs to find a proper fit somewhere else.
Click here to view the original article.